Accessibility statement

Calze G.T. S.r.l. is committed to making its website accessible in accordance with Law No. 4 of 9 January 2004 (the "Stanca Law"), as amended by Legislative Decree No. 106 of 10 August 2018, and in implementation of Directive (EU) 2019/882 (the European Accessibility Act), transposed into Italian law by Legislative Decree No. 82 of 27 May 2022.

This statement applies to the website www.relaxsanshop.com in its Italian, English, French and German versions.

Compliance status

The website www.relaxsanshop.com is partially compliant with the requirements set out in Annex A of standard UNI CEI EN 301 549, equivalent to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA, pursuant to the transitional regime for pre-existing services described in the following section.

Non-accessible content

a) Non-compliance

The website is delivered through an e-commerce platform that has been in operation since years prior to the entry into force of the obligations introduced by Legislative Decree 82/2022. A formal technical assessment of compliance with WCAG 2.1 level AA requirements has not yet been completed. Any areas of non-compliance will be identified, described and indicated in subsequent updates to this statement.

b) Transitional regime for pre-existing services

Pursuant to Article 32 of Directive (EU) 2019/882 and Article 25 of Legislative Decree No. 82 of 27 May 2022, the website www.relaxsanshop.com, as a service already provided continuously before 28 June 2025, benefits from the transitional period until 28 June 2030 for bringing it into line with the accessibility requirements.

c) Content not falling within the scope of the applicable legislation

The scope of this statement does not include embedded content originating from third-party sources over which the service provider exercises no direct control, nor the interfaces of payment services managed by third parties.

Preparation of this statement

This statement was drawn up on [DATE TO BE INSERTED] on the basis of a self-assessment carried out by the service provider.

The statement will be reviewed at least once a year, by 23 September of each year, and whenever substantial changes are made to the website that may affect compliance with the accessibility requirements.

How to submit feedback and contact details

Users who encounter accessibility problems while browsing the website may send feedback to the following address:

Calze G.T. S.r.l.

Via Castel Goffredo, 31/33 – 46040 Casaloldo (MN), Italy

Email: info@relaxsanshop.com

How to submit a complaint to AgID

In the event of an unsatisfactory response or no response within 30 days of the feedback, the user may submit a complaint to the Agency for Digital Italy (AgID) through the form available at https://form.agid.gov.it.

Website information

URL: https://www.relaxsanshop.com

Language versions: Italian, English, French, German

Service provider information

Name: Calze G.T. S.r.l.

Registered office: Via Castel Goffredo, 31/33 – 46040 Casaloldo (MN), Italy

VAT number: 01380780203

REA (Economic and Administrative Index): MN-155014

Contact: info@relaxsanshop.com